Terms and Conditions - House Clearance Feltham
Welcome to our House Clearance Feltham services. By utilizing our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before engaging our services.
1. Definitions
- Client: The individual or entity engaging our house clearance services.
- Services: The house clearance services provided by our company, including removal, disposal, and recycling of items.
- Agreement: This set of terms and conditions.
2. Scope of Services
Our house clearance services in Feltham encompass the removal of unwanted items from residential properties. This includes furniture, appliances, clothing, and other household goods. We ensure that items are disposed of responsibly, with a focus on recycling and donation where possible.
2.1 Service Areas
While we are based in Feltham, our services extend to surrounding areas. Please confirm availability in your specific location when booking.
3. Booking and Reservations
To book our house clearance services, clients must provide accurate information regarding the size of the property and the volume of items to be cleared. We reserve the right to adjust the service cost if the actual volume exceeds initial estimates.
3.1 Scheduling
Appointments are subject to availability. We recommend booking at least two weeks in advance to secure your preferred date and time.
4. Payment Terms
Payment for our house clearance services is due upon completion of the service unless otherwise agreed upon in writing. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
4.1 Pricing
- Pricing is based on the volume of items and the time required to complete the clearance.
- Additional charges may apply for items that require special handling or disposal.
- Clients will receive a detailed invoice outlining all charges.
5. Liability
While we take utmost care in handling your possessions, our liability is limited to the replacement value of the items lost or damaged during the clearance process. We are not responsible for pre-existing damages or issues unrelated to our services.
5.1 Insurance
We maintain comprehensive insurance to cover accidental damages. Clients are encouraged to discuss any valuable or fragile items in advance to ensure appropriate care.
6. Client Responsibilities
Clients are responsible for ensuring that all items to be cleared are accessible and that any necessary permissions or access rights are granted to our team.
6.1 Preparation
To facilitate a smooth clearance process, clients should:
- Remove personal valuables and sensitive documents.
- Ensure clear access to all areas requiring clearance.
- Communicate any specific instructions or concerns to our team.
7. Environmental Responsibility
We are committed to environmentally responsible disposal of items. Whenever possible, items are recycled or donated to local charities and organizations.
7.1 Recycling and Donation
- Electronic waste is disposed of in compliance with environmental regulations.
- Furniture and appliances in good condition are donated to local charities.
- Hazardous materials are handled by licensed disposal companies.
8. Cancellation and Rescheduling
Clients may cancel or reschedule services by providing at least 48 hours’ notice. Cancellations made within 48 hours of the scheduled service may incur a cancellation fee.
8.1 Rescheduling Procedure
To reschedule, please contact our customer service team as soon as possible. We will make every effort to accommodate your new preferred date and time.
9. Dispute Resolution
In the event of a dispute, both parties agree to seek an amicable resolution through direct communication. If a resolution cannot be reached, the matter may be escalated to a relevant dispute resolution service.
9.1 Governing Law
This agreement is governed by the laws of England and Wales. Any legal actions arising from this agreement shall be brought exclusively in the courts of England and Wales.
10. Amendments
We reserve the right to amend these terms and conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
10.1 Notification of Changes
Changes to the terms and conditions will be communicated via email or other contact methods provided by the client.
11. Confidentiality
All client information provided to us during the clearance process is kept confidential and used solely for the purpose of delivering our services.
11.1 Data Protection
We comply with relevant data protection laws to ensure the security and privacy of client information.
12. Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our control, including natural disasters, acts of government, or other unforeseen events.
12.1 Impact on Services
In the event of a force majeure situation, we will notify clients as soon as possible and work to reschedule services at the earliest convenience.
13. Acceptance of Terms
By engaging our House Clearance Feltham services, clients acknowledge that they have read, understood, and agreed to these terms and conditions.
13.1 Binding Agreement
This agreement is legally binding upon both parties and enforceable in a court of law.
14. Severability
If any provision of these terms and conditions is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.
14.1 Partial Invalidity
Invalid or unenforceable provisions will be deemed modified to the extent necessary to make them enforceable while preserving as much of the original intent as possible.
15. Entire Agreement
This document constitutes the entire agreement between the client and our company regarding the house clearance services, superseding all prior agreements or understandings.
15.1 No Other Representations
No other representations, warranties, or agreements apply to the services provided unless expressly stated in these terms and conditions.